Build a direct customer relationship
Give buyers a clear reason to join your brand after delivery, with permissioned customer data you can export and use in your own tools.
Company · About
We built the post-purchase tool we wished we had.
Top Concierge comes from more than ten years of selling on marketplaces and seeing the same gap after every delivery.
Our story
The sale was complete. The relationship was not.
We spent more than ten years selling on marketplaces and kept running into the same constraint. Brands invest in ads, fees, shipping, and returns to earn a sale, then have very little direct connection with the person who bought the product.
Top Concierge was built to create a useful next step after delivery. A simple insert can lead customers to a branded destination for product guidance, support, rewards, and feedback, while helping the seller build a permissioned audience outside the marketplace.
What guides us
Practical by design.
Make the next interaction easier
Keep guidance, support, rewards, and feedback in one branded journey instead of scattering them across disconnected channels.
Keep the setup practical
Top Concierge is designed for small marketplace teams to configure and manage without building a custom post-purchase platform.
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