QR entry
Give the package a useful next step.
Create an insert with a trackable QR code that leads to your branded customer page. Customers can choose to join, get help, and access relevant product information.
Product · Overview
One branded experience after every delivery.
Connect the insert in the box to product guidance, support, feedback, and a permissioned customer relationship your brand can continue.
Customer guidance
Ava
Product concierge
How do I set this up for first use?
I can guide you through it. Start by fitting the upper part firmly, then choose your preferred setting.
Setup guideWatch videoWarranty help
Connected capabilities
From a scan in the box to a clearer view of what customers need.
Audience
Build a permissioned customer list.
Store opted-in members in one place and export the audience for use in the tools your brand already relies on.
Follow-up
Continue the conversation.
Configure welcome, survey, reward, and re-engagement messages around the customer journey.
Insights
See what customers ask and where they engage.
Review signups, QR sources, concierge conversations, and survey responses across your brands.
QR sources
Customer questions
Survey responses
See the complete journey
Explore Top Concierge with your products in mind.
Walk through the experience, ask questions, and decide whether it fits your post-purchase journey.